GENERAL TERMS AND CONDITIONS OF THE BRASCLEANING SERVICE
BrasCleaning LLC provides professional cleaning services in homes, being this specialty and differential, as well as in offices and other commercial locations. The customer can choose among the following forms of cleaning, namely: deep, maintenance, pre-change and post work. The client, together with Brascleaning, will agree on the place where the hired cleaning will be performed.
PLANNING CLEANING SERVICES
THROUGHOUT YOUR HOME
- Mirrors cleaned
- Cobwebs removed
- All surfaces dusted
- Window sills dusted
- Wastebaskets emptied
- Hardwood floors cleaned
- Baseboards dusted
- Picture frames dusted
- Ceiling fans & vents dusted (deep clean)
- Baseboards damp wipe (deep clean)
- Woodwork dusted and polished (deep clean)
- All surfaces dusted & polished
- Light switches cleaned (deep clean)
- Door frames dusted
- Night stands and dressers dusted
- Beds made (must provide linens)
- Carpets vacuumed and floors mopped
- Night stands & dressers polished (deep clean)
- Underneath bed cleaned (deep clean)
- Vacuum inside closets (deep clean)
- Tub & shower cleaned
- Toilets cleaned inside / out
- Exterior cabinets wiped down
- Sink, faucets and fixtures cleaned
- Backsplashes wiped down
- Tub & showers scrubbed (deep clean)
- Inside of Empty cabinets cleaned
- Inside microwave cleaned
- Exterior cabinets wiped down
- Sinks and faucets cleaned
- Backsplash wiped down
- Exterior range hood cleaned
- Exterior appliances cleaned
- Exterior cabinets polished (deep clean)
- Furniture and tables wiped
- Exterior and top of fridge
It should be clarified that other cleaning services may be contracted, which must be individually and directly treated with the client.Since Brascleanig is concerned about the safety of its professionals, the cleanings will only be carried out in places with easy access.
Brascleaning adopts the system that has as purpose the preservation of the health of the residents in the place where the services contracted will be realized.Given this, we can use biodegradable products as well as environmentally friendly products that can be added to our list of extra service.The professionals who make up the Brascleaning team are properly trained, for the correct hygiene and optimization of the time for the benefit of the client, and conservation of their patrimony.
The place where the service will be performed as contracted, must be free of any hazardous materials and / or garbage, and must be in good condition to perform the services by the Brascleaning team.The Client must facilitate access to the place where the contracted services will be performed, at the previously agreed times. If there is no possibility of access to the site by the Brascleaning team, during the previously agreed time, the percentage of 50% of the contract service will be charged.Under no circumstances will services performed that could cause accidents and / or call into question the health and safety of Brascleaning cleaning professionals.
VALUE OF SERVICES
The values specified on the website are for residential cleaning only. Values for offices and other commercial locations will be agreed between Brascleaning and the client after a site visit, and may vary due to the type of service, as well as the size, complexity of cleaning, degree of obstruction, corrective and remedial interventions. greater depth, etc.In the amount agreed between Brascleaning and the customer, the products, tools, equipment and machinery necessary to carry out the cleaning are included.The values of the services must be paid at the end of each cleaning performed, be it once, Weekly, biweekly or monthly.If there is a problem with the cleaning service, contact us immediately. We will ensure that the problem is immediately resolved. Our mission is to ensure the best possible domestic cleaning experience. Complaints over 24 hours is impossible to guarantee and verify if it was caused by Brascleaning.
When you have shrunk the number of rooms and baths in your residence on our website, our system will provide you with value and extra service options, so the first payment for first cleaning must be paid through our website through your credit card in our BOOK NOW.The recurring services after the first cleaning, is agreed between Brascleaning and the client for payment to be received through Bank Transfer, Check, cash, or use of the Venmo application.For payments on checks, they must be directed to Brascleaning LLC.The check or money can be left at a specific point of the house, that Brascleaning can be aware of the place indicated by the client, table, kitchen counter, etc.
All cancellations must be received at least one day prior to the scheduled date and no later than 5:00 pm, or you will receive a CANCELLATION FEE of US $ 50.00.Checks returned the customer is responsible for a fee of $ 25.00.On the rare occasions that Brascleaning cancel / reschedule a cleaning appointment within the timeframe set forth above, and no vacancies available for another cleaning engagement within the same week of service, the next cleaning will be provided a $ 25.00 discount or choose an extra service that can be chosen by the customer, as below:
- Refrigerator Cleaning
- Cleaning the Oven
The post-work and / or pre-change cleaning will only be carried out if the premises are free of any other persons than Brascleaning staff, including but not limited to, the electrician, mason, painter, carpenter, etc. The environment must be ready and prepared for the final execution which is the cleaning.Aiming at the safety of the Brascleaning team, glass cleaning can only be carried out in the areas of reach and easy access.
DAMAGE TO MATERIALS, FURNITURE, FLOORS AND GLASSES
Brascleaning shall not be liable for any pre-existing damages of any nature, such as: Risks, Grooves, Water Stains, Rust Stains, Glue Stains, Cement Stains, Oil Stains, wear by previous use of acidic products or inadequate alkaline, etc.Brascleaning does not undertake to remove pre-existing stains impregnated on cold floors (stones, mosaics, ceramics and porcelain tiles), glass, furniture, coatings (carpet, carpet, wallpaper) and so on. However, whenever agreed with the customer, Brascleaning may perform the cleaning for removal or softening.It is important to note that in some cases damages can only be observed/mitigated after the start of services.
CONTRACT OF WORK
Brascleaning does not have a paper contract with its customers, the service can be canceled at the moment when the client thinks that he no longer needs Brascleaning's services, so we request a minimum notice of at least one week to be scheduled andreplaced on our agenda, if the notice is not in agreement, a fine of the cleaning fee will be charged to the client.
Thank you for visiting our website.
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